Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Air Max was very responsive and resolved our AC issue the same day! Karina had amazing customer service & Fabian was extremely knowledgeable, honest, and thorough! Highly recommend!

Rachael Evans

Great efficient service. By Fabian

Carrol Cohen
AC

Fabian did a fabulous job in repairing our HVAC system with a condensate pump. He was patient and kind in explaining in layman’s terms how everything works. Thank you and keep up the good work!

AK Cobb
JR

I had requested a service call through my home warranty because my lower unit compressor wasn’t coming on. Within a couple of hours I received a call from Karina setting up an appointment for the next available time. Fabian Barrera came out and immediately fixed my unit and told me how to do routine maintenance on the unit and to check to see if the fan was working. Because I was relatively new to using gas furnaces and not heat pumps, I asked him several questions about the performance and the difference in them and heat pumps. He answered all of my questions and offered to check out the units. He did and replaced some filters and told me about a safety shutoff valve that one of the units had that the other one didn’t. He asked me if I wanted one put on the unit that didn’t have one. He said it wasn’t completely necessary and explained the advantages. I agree and he put it on. I couldn’t have asked for a more thorough or professional service call than I received from Fabian. I would highly recommend Air-Max for any service call you may have and will use them for preseason checks of my systems in the future.

John R.
Addison, TX
HK

Fabian diagnosis air condition problem very good.He is doing excellent job.He is honest and not doing un necessary repair.

Harishkumar Kapadia
MJR

Great service. We were so pleased on how fast the service was. Success on repairing heating on first visit with terrible weather on its way. The personnel are so friendly and professional.

Martin J. Rubin
AW

My recent AC installation with Karina’s company was exceptional. Karina herself was incredibly professional, explaining every detail with precision and immense patience. Her associate, Fabian, was equally impressive; he quickly identified our needs and followed up with thorough, knowledgeable care on every part of the installation. It was a truly wonderful experience from start to finish.

Alex W
DR

I recently moved into a new house. Got the bad news that the furnace and AC were in bad shape. Had 5 estimates given. Air Max was the best overall based upon price and quality. Happy with the purchase. Karina, Fabian, and the crew were all great!

David Renner

This company was very quick at fixing our issue with our A/C! We called our warranty company on Friday around 1pm and we were told that the first company couldn’t come out for about another 4 days or so and with Texas heat and having no A/C, no thank you! So, they ended up scheduling us with air-max instead who was able to do a 9/10am ish arrival that following day on a Saturday. We had a guy that came out and was very fast and polite and had our A/C working again after replacing a couple parts within an hour or two! After he left a few hours later I noticed our A/C wasn’t working again and gave them a call after hours. I had someone text me almost right away and offer to come out first thing in the morning again. This was a different gentleman and he was also very professional and quick with fixing our issue (it was our breaker that tripped, I know – I’m an idiot for not checking). He still replaced one additional part just to make sure we wouldn’t have anymore issues and our A/C has been blowing nice cold air ever since he finished up this morning. All the way from the lady we spoke with initially to the two techs that came out, this company is definitely one I’ll recommend. They were always polite, regardless of me being needy and took care of us! One service call payment to our warranty and we are back up and running 🙂

Tiffany F.

Air Max came out and worked until the problem was solved, answering all of my questions and communicating well with me! Highly recommend and very pleased.

Kariss Lynch